Category: Economy
Can artificial intelligence rescue customer service?
The adoption of AI is surging in call centres …
Pity the superstar fashion designer
Creative directors are coming and going faster than the latest trends …
Why Microsoft Excel won’t die
The business world’s favourite software program enters its 40th year …
The trouble with Elon Musk’s robotaxi dream
Scaling up self-driving taxis will be tough, and competition will be fierce …
Sir Jim Ratcliffe, chemicals magnate turned sports mogul
The British billionaire is buying up teams from sailing to football to cycling …
Masayoshi Son is back in Silicon Valley—and late to the AI race
This isn’t the first time the Japanese tech investor has missed the hot new thing …
China is writing the world’s technology rules
It is setting standards for everything from 6G to quantum computing …
Can Mytheresa make luxury e-commerce a success?
It reckons it can succeed where Richemont has failed …
Ratan Tata, a consequential and beloved figure in Indian business
He reshaped one of India’s most successful conglomerates …