Tag: Consumer rights
The Crusader: Goodwill payment soothes holiday cottage fleas row
A holiday rental cottage booked for a family celebration at first looked ideal, but a disturbing discovery then revealed it was definitely not up to scratch. …
Key update on ‘stop killing the games’ campaign as Government pledges response
Department for Culture, Media and Sport has been forced to give an update as MPs debate publishers disabling games people have bought …
The Crusader: Payment justice for holiday flat customer after bullying owner
A holiday rental’s faulty front door lock was the start of a wretched experience for a family. …
The Crusader — Back on the road after car part wait
If your car goes wrong and you need a new part you could be in for more of a wait than you expected in these erratic global supply chain times. …
The Crusader: Bargain cooker hood complaint settled
A homeowner’s kitchen makeover hit a stressful stumbling block. …
Recliner chair resolution after Crusader last resort appeal
When Penny Fletcher’s dream of comfort turned into a nightmare, she and her husband faced a year-long battle that tested their patience and resilience. …
The Crusader makes a timely intervention to recover vintage luxury watch
The owners of a luxury watch felt very ticked off when months after sending it for repair they were still waiting to know what had happened to it. …
Your rights and ATOL protection if your travel company goes bust
Great Little Escapes collapsed earlier this week, leaving thousands of holidaymakers in limbo …
The Crusader: Happy ending for gift refund struggle
When a gift was found to be faulty and then returned, the quest for a refund became a convoluted affair. …
Smart meters verdict – why suppliers love them and whether they’re worth it
Smart meters have divided opinion to say the least, but could they give a boost to your family’s finances? …
